Privacy Policy

Last updated: 14 July 2026

Syterr, operated by Avni Yayin (Berl Katzenelson 7, Petah Tikva, Israel), operates the website-intelligence platform at site.dogware.ai. This policy explains what personal data we collect, why, how long we keep it, who we share it with, and the rights you have over it. We wrote it in plain language on purpose. If anything here is unclear, contact us at [email protected].

Who is responsible for your data (the "data controller"): Avni Yayin, Berl Katzenelson 7, Petah Tikva, Israel. For data-protection questions, reach us at [email protected].

1. What we collect

Account data (you give us this when you register)

• Your first name and last name.
• Your email address.
• Your password, stored only as a one-way hash (bcrypt). We never store or see the plain text.

Payment data (if you buy a paid plan)

• Payments are processed by Stripe. Your card number and full payment details go directly to Stripe and are handled on Stripe's systems. We do not store your card number on our servers.
• We keep the Stripe customer reference, your plan, and billing status so we can manage your subscription. Stripe's own privacy terms apply to the data it processes: stripe.com/privacy.

Website and scan data (you give us this when you use the product)

• The domains and URLs you submit for scanning, and the results we generate: WHOIS/RDAP records, DNS records, SSL certificate details, SEO and technology-stack findings, and uptime history.
• Some of this scan output can contain personal data about third parties, most notably WHOIS registrant records for domains that still publish a name, email, address, or phone number. We cover how we handle that in Section 6.

Data you connect from other services (optional features)

• If you connect Google Search Console or Google Analytics to pull your own site's data into Syterr, we access that data using the permission you grant and use it only to show you your reports. You can disconnect at any time.

Technical data (collected automatically when you use your account)

• A session identifier and basic technical information (such as IP address and browser type) needed to keep you securely logged in and to protect the service.

We do not knowingly collect special-category data (health, race, political views, and the like), and the service is not intended for children under 16.

2. Cookies and similar technology

We use a small number of strictly necessary cookies to run the service, for example to keep you logged in. We do not use advertising cookies, and we do not sell your browsing behaviour. The full list is in our separate Cookie Disclosure.

Syterr's own analytics tracker, SyterrPixel, is a privacy-first, cookieless analytics feature. It is described in the Cookie Disclosure.

3. Why we use your data (and our legal basis)

We do not sell your personal data.

4. Who we share it with

We share personal data only with the service providers we need to run Syterr, and only what each one needs:

• Stripe, payment processing.
• Google, where you connect Search Console or Analytics, and for the SEO and performance data our scans use (e.g. PageSpeed).
• SendPulse, to send you account and service emails.
• xAI (Grok), the AI provider that powers our analysis and content features. When you use an AI feature, we send it the scan data or content you ask us to analyse or generate. We do not send it your password or payment details.

Some of these providers are located outside your country (for example, in the United States). Where that happens, transfers are covered by appropriate safeguards, such as the European Commission's Standard Contractual Clauses or the provider's certified transfer framework.

We may also disclose data if the law requires it, or to protect the rights and safety of Syterr and its users.

5. How long we keep it

• Account data: for as long as your account is active, and then deleted or anonymised within 90 days of you closing your account, unless we must keep it longer for legal reasons.
• Billing records: kept for 7 years to meet tax and accounting law.
• Scan results (including WHOIS history): see Section 6 for the retention window.
• Security and session logs: kept for a short period needed for security, then deleted.

6. WHOIS and third-party registrant data

Some scans return WHOIS/RDAP registrant records that may contain another person's name, email, postal address or phone number. We handle this carefully:

• We collect it only as part of a scan you request, to show you the result.
• We honour registry/ICANN and GDPR redaction. Where a registry has already redacted registrant details, we do not attempt to re-expose them.
• We keep WHOIS history only for 12 months, after which registrant personal fields are deleted or redacted. Registrant personal fields are also redacted on ingest wherever possible.
• If you are a registrant and want your details removed from our stored history, contact us at [email protected] and we will remove them.

7. How we protect your data

We use industry-standard measures: encrypted connections (HTTPS), hashed passwords, per-user access controls, session protection and rate limiting. No system is perfectly secure, but we work to keep your data safe and to fix issues quickly.

8. Your rights

Depending on where you live (for example under GDPR or UK GDPR), you have the right to:

• access the personal data we hold about you;
• correct it if it is wrong;
• ask us to delete it;
• object to or restrict certain uses;
• receive a copy in a portable format;
• withdraw consent where we relied on it;
• complain to your local data-protection authority.

To exercise any of these, email [email protected]. We will respond within the time the law requires (usually one month).

9. Changes to this policy

If we make material changes, we will update the "Last updated" date above and, where appropriate, tell you by email or in the app.

10. Contact

Avni Yayin, Berl Katzenelson 7, Petah Tikva, Israel. Email: [email protected].